Terms & Conditions — eg444 Online Casino

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "User", "you") and eg444 ("eg444", "the Platform", "we", "us", "our") governing your access to and use of the eg444 online casino and sports betting platform accessible at eg444.vip and any related subdomains, applications, or services operated by eg444.

By registering an account, accessing the platform, making a deposit, placing a wager, participating in a promotion, or otherwise using any feature of eg444, you confirm that you have read these Terms in full, that you understand them, and that you agree to be unconditionally bound by them. If you do not agree with any part of these Terms, you must immediately cease using the platform and close your account.

These Terms apply in conjunction with our Privacy Policy and our Responsible Gaming policy, both of which are incorporated herein by reference. In the event of any conflict between these Terms and any promotional material, these Terms shall prevail.

To register and maintain an account on eg444, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 18 years of age. eg444 operates a strict 18+ policy with no exceptions. Players who are found to be under 18 will have their accounts immediately closed and any balances forfeited.
• You must be a natural person acting on your own behalf. Corporate entities, trusts, and artificial persons are not permitted to hold player accounts.
• You must not be subject to any legal restriction in your jurisdiction that prohibits you from accessing online gaming platforms.
• You must not be a current or former employee, contractor, director, officer, or immediate family member of eg444 or any of its affiliated game providers or technology partners.
• You must be registering with your own genuine personal details. Registration using false, borrowed, or fictitious identity information is strictly prohibited.
• You must not have been previously self-excluded or permanently banned from the eg444 platform.

eg444 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within the timeframe specified by eg444 may result in account suspension pending verification.

Each eligible individual may hold one (1) account on eg444 at any time. The creation of multiple accounts by the same individual — whether using different email addresses, mobile numbers, payment methods, or identity documents — constitutes a material breach of these Terms and will result in all associated accounts being permanently closed. Any balances, bonuses, or winnings held across duplicate accounts will be forfeited in their entirety.

When registering, you agree to provide accurate, current, and complete information as requested in the registration form. This includes but is not limited to your full legal name, date of birth, residential address, email address, and mobile number. You are responsible for maintaining the accuracy of this information and must update your account details promptly if any information changes.

You are solely responsible for maintaining the confidentiality of your username and password. eg444 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, you must notify eg444 support immediately at [email protected].

eg444 reserves the right to refuse registration to any applicant at its sole discretion and without obligation to provide a reason.

eg444 operates a Know Your Customer ("KYC") programme in accordance with its obligations under applicable anti-money laundering and player protection standards. As part of this programme, eg444 may require you to submit one or more of the following documents before processing a withdrawal, issuing a bonus, or at any other time deemed appropriate by eg444:

• Proof of Identity: A valid government-issued National Identity Card (NID), passport, or driving licence.
• Proof of Age: Any document confirming that you are aged 18 or above (may be satisfied by the identity document above).
• Proof of Address: A recent utility bill, bank statement, or official correspondence dated within the last three (3) months showing your registered residential address.
• Proof of Payment Method: A screenshot or confirmation of the bKash, Nagad, Rocket, or other mobile banking account registered in your name used to fund your eg444 account.

Documents must be submitted in clear, legible form. eg444 reserves the right to request additional documentation if the submitted materials are insufficient to complete verification. Accounts pending KYC verification may have withdrawal requests placed on hold until the process is completed satisfactorily.

All personal data collected during KYC is handled in accordance with the eg444 Privacy Policy.

eg444 accepts deposits via the following payment methods available to players in Bangladesh: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. The list of accepted payment methods is subject to change; players should consult the Cashier section of their account for the current options available.

• The minimum deposit amount on eg444 is ৳500. Maximum deposit limits may apply per transaction and per day depending on the payment method used.
• All deposits must be made from a payment account that is registered in your own name. Third-party deposits are strictly prohibited.
• Deposits processed via bKash, Nagad, and Rocket are typically credited to your eg444 account within seconds of confirmation by the payment provider. eg444 is not responsible for delays caused by third-party payment processors.
• eg444 does not charge fees on deposits; however, your mobile banking provider may apply their own transaction charges. Players are responsible for understanding and meeting any fees imposed by their chosen payment provider.
• Deposits may not be reversed once credited to your eg444 account balance. If you believe a deposit has been processed in error, contact eg444 support immediately.
• eg444 reserves the right to request proof of ownership of any payment method used to fund an account, particularly in the context of AML compliance checks.

Players may request a withdrawal of their available real-money balance at any time, subject to the following conditions:

• Your account must have completed KYC verification before any withdrawal request can be approved.
• Withdrawals must be directed to the same payment method and account used to make the most recent deposit, subject to availability. eg444 enforces this policy as a standard anti-money laundering measure.
• The minimum withdrawal amount is ৳1,000. Withdrawal amounts below this threshold will not be processed.
• Withdrawal requests for verified accounts are typically processed within 15 minutes to 2 hours during normal operating conditions. Processing times may be extended during periods of high volume or for accounts undergoing additional compliance review.
• eg444 reserves the right to conduct additional verification checks on any withdrawal request. Requests that trigger AML or fraud flags may be held for up to 5 business days pending review.
• Bonus funds that have not met the applicable wagering requirements are not eligible for withdrawal. Only real-money balances that have cleared all applicable bonus conditions may be withdrawn.
• eg444 will not process withdrawals to payment accounts other than those registered in the player's verified name.

eg444 offers a range of promotional bonuses to both new and existing players. All bonuses and promotional offers are subject to specific terms that will be communicated at the time the offer is presented. The following general bonus terms apply across all eg444 promotions unless a specific promotion states otherwise:

• Wagering Requirements: All bonuses carry a wagering requirement expressed as a multiple of the bonus amount (e.g., 25x). The wagering requirement must be fulfilled before any winnings derived from bonus funds can be withdrawn.
• Game Contribution: Not all games contribute equally to wagering requirements. Slots typically contribute 100% of each bet placed; live casino games, table games, and sports bets may contribute at a lower percentage. Specific contribution rates are published in individual promotion terms.
• Expiry: Bonuses that are not activated and wagering requirements that are not completed within the specified validity period will expire and be removed from the player's account without compensation.
• Eligibility: Only one bonus may be active at a time per account unless a promotion explicitly states otherwise. Bonuses are non-transferable and have no cash value outside of the eg444 platform.
• Abuse: eg444 reserves the right to void bonuses and any associated winnings if evidence of bonus abuse, collusion, or exploitation of game mechanics is detected. This includes but is not limited to placing opposing bets across multiple accounts to fulfil wagering requirements with minimal risk.
• Maximum Bonus Win: Unless specified otherwise, the maximum amount that may be withdrawn from bonus winnings is capped at ৳20,000 per bonus unless individual promotion terms state a higher limit.

eg444 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players who have already opted into a promotion will be given reasonable notice of any material changes.

All games available on the eg444 platform operate under the rules published by their respective game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Players are responsible for familiarising themselves with the rules of any game before placing real-money wagers.

eg444 uses certified Random Number Generator ("RNG") technology for all virtual games. Live casino games are operated by real human dealers streamed in real time. eg444 does not manipulate game outcomes in any way; all results are determined by the game engine or live dealer in accordance with the game's published rules.

In the event of a technical malfunction during a game session — including server interruptions, disconnection events, or software errors — eg444 reserves the right to void any affected round and return the wager to the player's account. eg444 is not liable for losses incurred as a result of technical failures outside its reasonable control.

The following conduct is strictly prohibited on the eg444 platform. Engaging in any of the following activities will result in immediate account suspension, permanent closure, forfeiture of balances, and may result in reporting to relevant authorities where legally required:

• Registering more than one account or attempting to use another person's account.
• Providing false, incomplete, or misleading information during registration or at any subsequent verification stage.
• Using automated software, bots, scripts, crawlers, or any artificial means to interact with the platform in a manner not intended for human players.
• Engaging in collusion with other players, including coordinating bets to guarantee winnings or circumvent game mechanics.
• Exploiting software errors, bugs, or loopholes to gain an unfair advantage. Any winnings obtained through such exploitation will be voided.
• Depositing funds derived from criminal activity or using the platform to launder money in any form.
• Attempting to reverse, charge-back, or dispute a deposit transaction after placing wagers with the deposited funds.
• Engaging in abusive, threatening, or harassing communication with eg444 support staff or other platform users.
• Accessing or attempting to access the accounts of other players without authorisation.
• Any attempt to defraud eg444, its partners, its payment processors, or other players through any means.

eg444 is committed to promoting safe, responsible, and enjoyable gaming for all players. We recognise that gambling can become harmful for some individuals, and we have put in place a range of tools and policies to help players manage their engagement with the platform.

The following responsible gaming tools are available to all eg444 account holders and can be activated by contacting support or through the account settings panel:

• Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit to your account.
• Session Time Reminders: Configure notifications to alert you when you have been playing for a specified duration.
• Self-Exclusion: Voluntarily exclude yourself from the platform for a defined period (30 days, 90 days, 6 months, or permanently). Self-exclusions cannot be reversed during the chosen period.
• Reality Checks: Periodic on-screen prompts showing your session duration and net gaming activity.

Players who believe they may have a gambling problem are encouraged to visit the Responsible Gaming page for detailed guidance and contact information for external support organisations available in Bangladesh. You may also contact our responsible gaming support team directly at [email protected] at any time.

eg444 strictly enforces its 18+ age policy. If you are aware of a minor who is accessing the platform, please notify us immediately.

eg444 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the timeframe requested by eg444.
• Reasonable suspicion of fraudulent activity, money laundering, or criminal conduct.
• Requests from regulatory bodies, law enforcement agencies, or financial institutions.
• Detection of a player using the platform from a jurisdiction where online gaming is prohibited.
• Account inactivity for a continuous period of twelve (12) months or more.

Where an account is closed due to a breach of these Terms, eg444 reserves the right to forfeit the entire account balance, including any real-money funds, bonus funds, and pending withdrawals. Where a closure occurs for administrative or compliance reasons unrelated to player misconduct, any verified real-money balance will be returned to the player via their registered payment method within a reasonable timeframe.

Players may also request voluntary account closure at any time by contacting eg444 support. Upon closure, any outstanding wagering requirements on active bonuses will be forfeited.

All content on the eg444 platform — including but not limited to the eg444 brand name and logo, website design, graphics, user interface elements, promotional materials, game thumbnails, and written content — is the intellectual property of eg444 or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the eg444 platform for its intended purpose as a personal, non-commercial gaming platform. This licence does not permit you to:

• Copy, reproduce, distribute, or republish any content from eg444 without prior written consent.
• Modify, adapt, translate, or create derivative works based on eg444 content.
• Use the eg444 name, logo, or trademarks in any manner that implies affiliation or endorsement without authorisation.
• Scrape, index, or systematically extract content from the eg444 platform by automated means.

To the fullest extent permitted by applicable law, eg444 and its officers, directors, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the platform, including but not limited to:

• Loss of funds resulting from technical malfunctions, server downtime, or payment processing delays outside eg444's reasonable control.
• Loss of profits, revenue, data, or goodwill arising from any cause related to the platform.
• Unauthorised access to your account resulting from your failure to maintain credential security.
• Actions taken by eg444 in good faith in response to a suspected breach of these Terms.

eg444 provides the platform on an "as is" and "as available" basis. While eg444 endeavours to maintain a high standard of service availability, we do not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.

Nothing in these Terms shall exclude or limit any liability that cannot be legally excluded or limited under applicable consumer protection law.

eg444's collection, use, storage, and disclosure of your personal data is governed by the eg444 Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By agreeing to these Terms, you also agree to the processing of your personal data as described in the Privacy Policy.

eg444 collects personal data for purposes including account management, KYC verification, fraud prevention, payment processing, customer support, and responsible gaming compliance. eg444 does not sell personal data to third parties and implements industry-standard technical and organisational measures to protect player data.

eg444 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — meaning they substantially affect your rights or obligations as a player — eg444 will provide reasonable notice by posting the updated Terms on the platform and, where practicable, notifying registered players via email or in-platform notification.

The "Last Updated" date displayed at the top of this page will always reflect the date of the most recent revision. Your continued use of the eg444 platform following the posting of amended Terms constitutes your acceptance of those amendments. If you do not accept a material change to these Terms, you must cease using the platform and may request account closure.

If you have any questions, concerns, or disputes relating to these Terms & Conditions, please contact the eg444 support team through the following channel:

• Support Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly within the eg444 platform
• Response Time: Under 2 hours for standard enquiries

eg444 aims to resolve all player disputes fairly and promptly. Disputes relating to game outcomes, account closures, or withheld balances should be submitted in writing to the support email above with full details of the issue, including your registered username, the date of the event, and any supporting evidence.

These Terms & Conditions are written in English. In the event of any ambiguity or discrepancy arising from translation into any other language, the English-language version shall prevail.